“Guardian Pharmacy customer service is excellent; no matter who answers the phone, they are always willing to work with us to handle any hiccups that occur for our residents. They have been an integral part of education for our clinical team – and that includes following up to ensure no one on our team had questions after completing the training. Having worked in senior living for more than 20 years, it is refreshing to work with a pharmacy that truly believes in customer service and ensuring that their clients have their needs met on a daily basis.”
“We have been loyal customers and advocates of Guardian Pharmacy for nearly 15 years. They have always been prompt, supportive and responsive to our needs as well as the needs of our residents and sponsors. They have helped us anticipate future needs and offered suggestions and guidance for issues as they arise. We are proud to consider them as a major partner in our care for our residents.”
– Paul Roberts, Managing Partner, Covenant Place of Gardendale, Covenant Woods of Gardendale
“The Cottages have worked with several pharmacies over the last 23 years and Guardian has been one of the best! They have always been willing to help and know how assisted living communities need to be run. I highly recommend this pharmacy to any assisted living that is looking.”
– Sandy Brackin, RN, AALA, Regional Director of Operations, The Cottages, Hickory Senior Living
“We have partnered with Guardian for pharmacy services for over 15 years to serve our residents. While they have never met our individual residents, I was moved by the profound loss they felt at the death of one of our residents. Their pharmacist openly wept with me on the telephone when I called to inform the pharmacy to remove the resident from the system. I have never experienced that level of compassion at any retail pharmacy during my time.”
– M.G.
“We love the relationship that we have with Guardian Pharmacy. The Guardian Team is always available for us anytime of the day and are so helpful to our communities! Their organization of the process for medication delivery is the best!”
– Nikki Kelley, RN, Director of Compliance, Community Senior Life & Sage Management
“Guardian Pharmacy has helped Community Senior Life streamline our management of medicine at our communities by working with us to implement and maintain electronic records. Their timely deliveries and quick customer service gives our administrators and nurses a peace of mind in an everchanging day with resident needs.”